How To Use Customer Experience Data To Understand People
with Sarah Ahern
In this episode, Sarah Ahern, Data Strategist in Supply Chain/Innovation helps us negotiate in the supply chain via a revenue model. How it will affect us in the day-to-day process of decision-making during the pandemic and now a recession, Also, the difficult conversations we need to have to address its impact over the next year.
Kwame Christian is a best-selling author, business lawyer and CEO of the American Negotiation Institute (ANI).
Following the viral success of his TedxDayton talk, Kwame released his best-seller Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life in 2018. He’s also a regular Contributor for Forbes and the host of the number one negotiation podcast in the world, Negotiate Anything – which currently has over 5 million downloads worldwide. Under Kwame’s leadership, ANI has coached and trained several Fortune 500 companies on applying the fundamentals of negotiation to corporate success.
Kwame was the recipient of the John Glenn College of Public Affairs Young Alumni Achievement Award in 2020 and the Moritz College of Law Outstanding Recent Alumnus Award 2021. He is the only person in the history of The Ohio State University to win alumni awards in consecutive years from the law school and the masters of public affairs program. That said, Kwame’s proudest achievement is his family. He’s married to Dr. Whitney Christian, and they have two lovely sons, Kai and Dominic.
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